Privacy Notice

1. Introduction

This Privacy Notice explains how we collect, use, store, and protect your personal information when you use our website and request quotations for our services.

We are committed to ensuring that your personal information is processed lawfully and in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").

2. Responsible Party

The responsible party for processing your personal information is:

3. Personal Information We Collect

When you use our website to request a quotation, we may collect the following personal information:

• Full name
• Email address
• Telephone number
• Details of the services you require

We only collect information that is necessary for providing you with a quotation and related services.

4. Purpose of Processing

Your personal information is collected and processed for the following purposes:

• To respond to your quotation request
• To communicate with you regarding your enquiry
• To provide and improve our services
• To comply with legal and regulatory requirements

We will not use your personal information for purposes that are incompatible with these without your consent.

5. Lawful Basis for Processing

We process your personal information on the following lawful grounds:

• Your consent (when submitting your information)
• The conclusion or performance of a contract
• Compliance with legal obligations
• Legitimate business interests, where applicable

6. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

Your personal information will not be shared with third parties, except:

• Where required by law
• Where necessary to protect our legal rights

7. International Data Transfers

Your information may be stored on secure servers located outside South Africa. In such cases, we ensure that the service providers are subject to laws, regulations, or binding agreements that provide an adequate level of protection, comparable to POPIA.

8. Retention of Personal Information

We retain your personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal and regulatory requirements (e.g., consumer protection laws)
• Resolve disputes and enforce agreements

Once no longer required, your personal information will be securely deleted or anonymised.

9. Security Measures

We take appropriate, reasonable technical and organisational measures to protect your personal information from:

• Loss
• Misuse
• Unauthorised access
• Disclosure or alteration

10. Your Rights as a Data Subject

In terms of POPIA, you have the right to:

• Request access to your personal information
• Request correction or updating of your information
• Request deletion of your information
• Object to the processing of your information
• Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details above.

11. Complaints

If you believe that your personal information has been processed unlawfully, you have the right to lodge a complaint with the Information Regulator (South Africa):

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be published on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Notice or how we process your personal information, please contact: